Elevated Spa & Wellness Management for Resort Properties
Kindred Spirits Wellness Group brings together more than 60 years of combined spa and hospitality leadership to help resorts build exceptional guest experiences, stronger staffing systems, and successful wellness operations.
- 60+ Years Combined Experience
- Resort Spa Operations
- Workforce Development & Training
- Spa Build-Out & Development
A Different Kind of Spa Management Partner
Kindred Spirits Wellness Group was created to support hospitality properties seeking more than basic spa oversight. Our approach combines experienced operational leadership, staffing strategy, workforce development, and guest experience excellence to help resorts build wellness programs that are sustainable, refined, and performance-driven.
What We Bring to the Table
OPERATIONS EXCELLENCE
Daily spa management, service standards, team oversight, scheduling systems, and guest experience refinement.
WORKFORCE & TRAINING
Staffing strategy, therapist pipeline support, onboarding systems, continuing education, and workforce development insight.
RESORT PARTNERSHIP STRATEGY
A collaborative model designed to reduce HR burden, support profitability, and elevate the spa as a true hospitality asset.
Led by Experience
Kindred Spirits Wellness Group was founded by Donna Porcino and Vicki Hicks, two seasoned leaders whose complementary experience in spa operations, workforce development, education, and hospitality created a natural partnership.
- Vicki Hicks — Education, Workforce Development & Strategic Growth
- Donna Porcino — Resort Spa Operations & Guest Experience Leadership
Why Properties Choose Kindred Spirits
- Proven resort and casino spa leadership
- More than 60 years of combined experience
- Staffing and training insight beyond traditional operators
- Hands-on operational understanding
- Support for both performance and guest satisfaction
Looking for a stronger spa management model?
We partner with properties that value quality, professionalism, and long-term operational success.